Terms and Conditions
Online Store Terms of Service
Bolzano, 21.05.2013
1. OPERATOR
This online store service is operated by:
Kreatif Multimedia GmbH, J.-Kravogl str. 14, 39100 Bolzano, Italy.
VAT ID : IT02596800215
2. LICENSE
Our software is distributed under GNU/GPL 2 license.
3. LIABILITY
Kreatif Multimedia GmbH cannot be held liable for any errors, disruption of service or loses of data caused by the software provided unless a special agreement has been signed between Kreatif Multimedia GmbH and the customer.
A customer is buying the software AS IS. Incompatibility with other software, specific software, hardware configuration or partial misfunctionality does NOT entitle right for canceling the order or refund.
4. ORDER CANCELLATION
The order can be canceled at no cost before your payment has been cleared to our account. For downloadable products, we do not issue ANY refunds after the download channel has been enabled and any download attempt made.
Cancellation of the order after the payment is received is possible on agreement, in case that ordered service was not used or no download attempt was made. In such cases a cancellation fee 5.00 EUR is charged.
5. PRICES AND TAXES
The prices shown at the time of the order are final. On most sales, VAT does not apply. The VAT may be added automatically in special cases where it applies.
6. SUPPORT
Unless you have purchased a support service or unless explicitly stated, there is no guaranteed support service included in the price of the product license. You are buying the product AS IS. Support service is provided separately.
7. COMMUNICATION CHANNELS
You can contact Kreatif Multimedia GmbH via email. The email address is This email address is being protected from spambots. You need JavaScript enabled to view it..(office hours 9-17, GMT+1).
8. DOWNLOADS POLICY
The download of the purchased software is available only for specified period of time. After this period, the download account for a user will be automatically disabled. Kreatif Multimedia GmbH will NOT provide the source files via e-mail or other channels except online account update.
9. FINAL PROVISIONS
These conditions are valid from 21.05.2013.
Kreatif Multimedia GmbH keeps right to change these conditions without prior notice.